What's the best applicant tracking system for a small business?

What's the best applicant tracking system for a small business?

Short answer: The best applicant tracking system for a small business is one you can start using the same day, that handles multiple openings without extra admin, and whose price does not change when the company grows. Recruitis comes with prepared workflows and email templates, so a small team can be working in it within 30 minutes of buying it, without training. Users and open positions are unlimited on a transparent flat price, and you can try it free for one month.

A small HR team (small businesses, small teams and startups alike) should look for a simple ATS that does four things: it unifies candidate responses in one place without re-typing, gets hiring managers inside the system instead of forwarding resumes over email, standardizes the hiring process into a defined workflow, and keeps an eye on data-retention deadlines and response speed toward candidates. Don't decide by the number of features – decide by whether the system will actually be used by managers too. You don't need anything complicated, but you do need to bring every user involved in hiring into the system.

What small businesses, small teams and startups have in common

Small HR teams, small businesses and startups look different, but when it comes to an ATS they need the same two things.

A price that stays transparent while they grow. A flat price means the cost does not move when you add users or open more positions. For a company that may be twice the size in six months, that matters more than the entry price.

Software that needs no explaining. Recruitis is extremely intuitive and simple, and each user can customize their view of candidates to what they actually need: a Kanban board, or a table where you choose which columns you see.

Startups are one of our most common and most important customer groups. They are technically minded companies, so they are naturally closer to using technology for a specific purpose such as hiring. They are also the easiest to onboard: practical people who get up and running within hours.

Our smallest customers are usually agencies of two to four people, or companies from around 50 employees with an ambition to hire more.

The starting point: Excel and Outlook

Most small HR teams have no ATS today. Candidate data is re-typed manually from boards and emails into Excel, notes go into another column, and the spreadsheet is then shared with managers, who add their evaluations to it.

And let's be honest: this approach isn't dumb. It's cheap, everyone knows it, and for a single open role it works. The problem isn't Excel as such – the problem is three things that accumulate around it: re-typing data, the absence of privacy automation, and above all forwarding candidates over email.

The hidden cost of forwarding resumes over email

This is where the whole problem begins and ends. The moment a recruiter forwards a resume to a manager by email, the document leaves any system – and with it, so does anyone accountable for it.

Consequence one: privacy no one keeps track of

A candidate's personal data should be kept only for as long as necessary, or for the duration of a consent, if the candidate gave one beyond the specific selection process. But:

  • After the selection ends, no one goes to the manager to delete the emails with resumes.
  • Two years on, no one even remembers them.
  • So the data stays in mailboxes far longer than it should.

An ATS solves this by not sending the resume anywhere – the manager looks at the candidate in the system. Deadlines are then tracked by software, not human memory.

Consequence two: a process you can't measure or complete

When a recruiter sends thirty emails to thirty managers, they lose track of who replied and who didn't. They have no way to find out where hiring stalled, or whom to send a reminder to. Every candidate knows the result: they get no answer to their application.

It's not ill will. It's the result of running the process in a tool that isn't built for it.

Once a resume leaves the ATS, no one is left accountable for it – neither for privacy nor for replying to the candidate.

Four goals of an ATS for a small team

A small team doesn't need a complicated system. But it needs one that brings in all the people and all the sources. Specifically:

  1. Unify responses in one place without re-typing. Candidates from boards, the career site and LinkedIn fall straight into the system. It's especially worth creating an original career site that captures your USP in the labor market – a clear answer to the question of why someone should come work for you.
    Multiposting · Job boards · Career site
  2. Share candidates with managers inside the system. The manager doesn't get an email but a link into the system where they rate the candidate.
    Simplified manager views · Sharing selected candidates · Candidate ratings
  3. Standardize communication and the hiring process (workflow). Every role has the same stages, and at each stage both the candidate and the team know what comes next.
    Custom process stages · Templates for hiring stages · Communication sync
  4. Track transparency and speed toward the candidate. The system flags when a candidate has waited too long and won't let a role be closed without a response.
    SLA on candidate processing · Rejection reasons · Consent expiry tracking

An ATS for small business that can be set up in one day without training

Recruitis ships with prepared workflows and common email templates already in place. You can jump in and start working immediately. Thirty minutes from purchase to real work is entirely possible and realistic, and no training is required.

Your first 30 minutes in Recruitis

This is what a new customer actually does after receiving their login, with realistic times.

StepWhat you doTime
1Create accounts for three or four colleagues. If your company directory is connected, users are created automatically and you skip this step.5 min
2Install the plugin for LinkedIn, Gmail or Outlook, following the step-by-step guide. From then on you add candidates straight from those tools.7 min
3Download the mobile app and sign in.2–3 min
4Review the prepared workflow and adjust it if you want to.5–7 min
5Bring over the positions you already have open. Copy and paste: one position takes two minutes at most, so five positions take about ten. They are published to Indeed automatically.10 min
6Upload your logo. It appears in all email templates.30 sec
7Connect your email. With Microsoft 365 you just sign in.2–5 min

That is about half an hour. Two things can add to it. Connecting Gmail takes 12 to 15 minutes, because you enable sending in Gmail settings and authenticate your domain. And if you already advertise on LinkedIn, editing those ads so they point to your Recruitis application form takes about ten minutes. Neither is required to start: email works from the first minute through a default sender, and LinkedIn candidates can be pulled in through the plugin.

What you do not need to set up at all. The email templates are ready to use, and an AI draft adapts a template, or the text of a job ad, to the individual case. You can save what you send as new templates as you go. Tags and filter fields can wait until you need them.

No training, but help is there. The system is intuitive enough that there is practically nothing to train. There is a help portal for the basics, and you can book an online call where your key account manager shares best practices.

What takes longer, and why.

  • Data migration: a matter of days, depending on the data and on your review. For known systems we run our migration script and you check the result. We always do this for the client, carefully, so that migrated data is loaded correctly and never mixed up with your current data.
  • A custom career site: a basic career site is included from the Premium plan. A fully custom one, built to your brand manual, takes us two to three hours once we agree on the brief.
  • A new job board integration: one to two weeks, depending on the job board.

How long the whole journey takes depends on the size of your HR team and the time you give it. For one or two technical recruiters it usually looks like this:

  1. We show you a demo.
  2. You try it free for a month.
  3. We do one more session to go through anything that was not clear.
  4. You start for real.

With everything else on your plate, that is typically one to two weeks. The software is not what takes the time. Deciding whether it is right for you does.

I need an applicant tracking system that fits a small business with multiple openings

Picture one person in HR and five open positions. What helps first is orientation: in Recruitis, candidates are divided by position, and each position can be handed to a different hiring manager. One recruiter often works with five to ten managers.

The recruiter does the pre-screening, and sees at a glance which candidate is in which stage and where the process is stuck. Managers work on their own position without the recruiter forwarding anything.

Resume parsing removes the typing. Recruitis parses every resume and uses it to fill in the candidate's profile in a structured way: contact details, the photo, which it extracts and assigns to the candidate, the last role they held, how long they were in it and at which company, and their highest level of education.

The second thing is administration. Publishing positions and closing them is fast, and so is making offers: the system generates a well-designed PDF offer for the candidate in your company's branding.

What is included in the price

Things that are often paid add-ons elsewhere are part of the flat price in Recruitis:

  • unlimited users and unlimited open positions
  • the mobile app
  • resume parsing
  • SMS to candidates at no charge: you write the message on your desktop, it opens pre-filled in the mobile app and goes out from your own phone number, so the candidate can simply call or text you back. It works for several candidates at once, with each message pre-filled separately, on both iPhone and Android
  • plugins for Outlook, Gmail and LinkedIn
  • the referral program: Referral Basic on every plan, and in the United States and Canada the higher referral tiers as part of the Premium and Enterprise plans
  • new job board connections on request, at no extra charge

One more benefit applies to the US and Canadian market right now: we customize the product based on the feedback our clients give us, free of charge. It is not a guarantee that every wish will be fulfilled. We deliver the requests that make sense and that scale to other customers in that market. In practice, you get direct access to the development team and can tell them what you would like improved.

A per-seat price and a per-company price cannot be compared directly. With a price per seat, companies start rationing: they buy fewer seats than the number of people who actually take part in hiring. With a price per company, you simply add everyone, because it changes nothing. So the honest comparison is not one seat against one company. It is what you would pay for everyone who should be in the system. Whether our price is a lot or a little is for each company to judge against its own situation.

Recruitis starts at $283 per month on annual billing. Every plan has a minimum one-year commitment; in the United States and Canada you can also pay that year monthly. See flat-fee ATS pricing for the full breakdown.

Job boards and integrations

Job boards. For the US, Recruitis is connected to Indeed and LinkedIn today. Any other job board can be used right away, because every job has its own application form link that you can place in the ad. If a job board accepts an XML feed, you can create your own export feed in the settings in two to three minutes. A full new integration we build on request, at no extra charge; it takes one to two weeks depending on the job board.

Applicant tracking systems that integrate with payroll for a small business. Recruitis has no payroll module of its own. It connects to third-party systems through its API or its MCP server, and it has already been connected this way to HR systems including SAP SuccessFactors and HiBob, as well as lesser-known HR software. On request we can connect to practically any system that has an API.

The two mistakes small businesses make when choosing an ATS

They do not look six months ahead. Today they only post job ads. In half a year they will need to source candidates on LinkedIn, and the system they chose cannot do it.

They underestimate their own growth. In six months there may be twice as many of them. If the ATS is priced per user, the cost can climb to three times the original price.

The complete list of questions for an ATS vendor →

Recruitis facts

This guide is published by Recruitis.io, an ATS. How we work for small HR teams:

  • Users are included in the price with no limit on their number. You can add all your hiring managers and pay nothing extra for them – the trap described above doesn't apply with us.
  • Managers work in the system, not in email: they have simplified views, shared candidates and ratings.
  • Privacy we handle automatically – retention periods, consent expiry, anonymization. We host data in the EU.
  • Workflows you set up per type of role, including an SLA on candidate processing.

On the commitment, straight up: Every plan has a minimum one-year commitment. In the United States and Canada, you can pay for that year monthly. A one-month free trial is available. If you need a monthly subscription cancelable anytime, though, you'll be happier elsewhere.

Frequently asked questions

Why is forwarding resumes to managers over email a problem?

Once a recruiter forwards a resume to a manager over email, the document leaves the ATS and no one is accountable for it anymore. Two problems arise. The first is privacy: after the hire is closed, no one goes to the manager to delete emails containing personal data, so the data stays in mailboxes far longer than it should. The second is process control: when a recruiter sends out thirty emails, they have no overview of who replied and where hiring stalled, and the candidate often gets no answer at all. The fix is to share candidates inside the ATS, where the software tracks deadlines and evaluation happens in the system.

Why aren't Excel and Outlook enough for hiring?

Excel and Outlook aren't a dumb solution, and for a single open role they work. The problem appears at three points: candidate data has to be re-typed manually from boards and emails, there's no automation of retention deadlines and deletion, and candidates get forwarded to managers over email, leaving any system behind. A spreadsheet can't measure hiring speed, won't flag a waiting candidate, and doesn't share context. As soon as you have several response sources or several people involved in selection, it pays to move to an ATS.

How do you choose an ATS for a small company?

Choose an ATS for a small company by ease of deployment, price, and job-board integration. The key is that the system unifies responses from postings in one place, replaces Excel, and clarifies communication with managers. Use the guide above and define your must-have and nice-to-have features.

Can an ATS for small business be set up in one day without training?

Yes. Recruitis comes with prepared workflows and email templates, so a small team can start working within 30 minutes of purchase, without training. Creating accounts, installing the plugin, adjusting the workflow and bringing over five open positions takes about half an hour.

What is the best ATS for startups?

Startups need fast onboarding and a price that does not grow with the team. Startups are one of Recruitis's most common customer groups and typically get up and running within hours.

Which hiring platforms work for small teams with one recruiter and several open roles?

Look for a system that divides candidates by position and lets each hiring manager work on their own role. In Recruitis, one recruiter commonly works with five to ten hiring managers.

Does Recruitis integrate with payroll?

Recruitis has no payroll module. It connects to HR and payroll systems through its API or MCP server, and can be connected to practically any system with an API.

Which US job boards does Recruitis post to?

Indeed and LinkedIn today. Any other job board works immediately through the job's application form link or a custom XML feed, and a full integration is built on request at no extra charge within one to two weeks.

About the author: Štěpán Bartyzal studied systems engineering, which taught him to see recruitment as a system and to design it as one. He has worked in talent acquisition for more than 20 years, including several years as an external talent acquisition specialist and recruiter for different companies. As Managing Director of Recruitis.io he has seen inside the hiring processes of hundreds of companies, across countries and across labor-market cycles. He writes about modern recruitment and the trends that change how companies hire.

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